Product Guarantee
Global Health Trax offers an unprecedented guarantee in the nutritional supplement market to all consumers. This guarantee has helped us build trust and confidence with our customers and representatives.
60 Day Conditional Money Back Guarantee!*
Global Health Trax offers a 60 day money back guarantee (less shipping and handling charges) which applies only to your initial product purchase from Global Health Trax. It does not apply to multiple purchases or multiple unit purchases. If you are not completely satisfied with your first time purchase of a Global Health Trax product, please contact the Global Health Trax Returns Department at 760-542-3000 or [email protected] within 60 days from the original purchase date to arrange for refund.
In order to receive a refund under our money back guarantee:
- You must contact Global Health Trax for a Product Return Authorization Number (PRAN) prior to returning any merchandise.
- You will be required to return the original container(s) and any unused portion of the product.
- Merchandise purchased on sale or in a promotional program is not refundable.
- Some of our products are offered with reduced/free shipping. Please note, if you return a product that had reduced/free shipping, our actual outbound shipping costs will be deducted from your refund.
- Any packages that are refused delivery – and returned to Global Health Trax without prior authorization - are not eligible for a refund.
- We suggest that you obtain delivery confirmation for any package returned to Global Health Trax. We cannot be responsible for refunds for packages that are not received at Global Health Trax.
*You must contact Global Health Trax for a Product Return Authorization Number prior to returning any merchandise.